Privacy-sensitive data, or personal details, are processed through ProDiag’s webshop. ProDiag considers careful handling of personal data of great importance. Personal data are therefore carefully processed and secured by us.

In our processing, we observe the requirements of the General Data Protection Regulation (GDPR). ProDiag’s Webshop is responsible for data processing. In this privacy statement, we explain which personal data we collect and which data is used for what purpose. We recommend that you read it carefully.

Use of personal data

By using our service you leave certain information behind with us. This could be personal data. We only store and use personal data that is provided directly by you or of which is clear, at the time of provision, that it will be provided to us for processing only. Although companies can use our website as well, company data does not fall under the GDPR. This privacy statement is therefore primarily intended for those who use the website as private individuals or as employees.

We use the following data to process orders:
– Name and address
– Billing address
– E-mail address
– Payment details

Contact form and newsletter

From time to time we offer a newsletter to inform interested parties about our products and services. If you subscribe to this newsletter, your e-mail address is automatically added to the list of subscribers. Every newsletter contains a link by which you can unsubscribe.

If you fill in a contact form on the website or send us an e-mail, the data you send us will be kept as long as is necessary according to the nature of the form or the content of your e-mail for a complete response and handling.

We may contact you via your e-mail address for commercial purposes. An unsubscribe option will be included with each communication in this way.

ProDiag uses MailChimp as its marketing automation platform. By signing up for the newsletter, you acknowledge that the data you provide will be transferred to Mailchimp for processing in accordance with the Privacy Policy and Terms of MailChimp.


Certain parts of our service require you to register first. After registration, we will store the personal data you have provided via your chosen user name. We save this information so that you do not have to fill it in again each time, so that we can contact you considering the order or agreement, invoicing, payment and to give you an overview of the products and services that you have purchased from us.

We will not provide the data linked to your user name to third parties, unless this is necessary within the framework of the execution of the agreement you have concluded with us or if this is required by law. In case of suspected fraud or abuse of our website, we may hand over personal data to the competent authorities.

In order to register on our website, we will ask you for the following data:
– Your name and address
– Your phone number
– Your e-mail address
– Your payment details


Our service displays generic advertisements, whereby no personal data is collected.

Communication to third parties

Your data will expressly not be passed on to third parties.


We take security measures to limit abuse of unauthorised access to personal data. We keep statistics on our website, where we can also view individual data. However, we only do this to the extent necessary for the purposes mentioned in this statement.

Websites of third parties

This declaration does not apply to third-party websites that are connected to our website via links. We cannot guarantee that these third parties will handle your personal data in a reliable or safe manner. We advise you to read the privacy statements of these websites before using them.

Changes to this privacy statement

We reserve the right to make changes to this declaration. It is recommended to consult this declaration regularly, so that you are aware of these changes.

Inspection and amendment of your data

If you have any questions about our privacy policy or about accessing and amending (or deleting) your personal data, you can always contact us via


We are legally obliged to inform you about the usage of cookies and similar techniques.

This cookie statement applies to this website and explains how cookies are placed on your computer, tablet, and/or mobile phone to store information. A cookie is a small amount of data (a small file) that a website sends to your computer. In general, when you visit this website, cookies are placed on your computer to enable us to provide you with a good browsing experience and to improve the website. We use cookies on this website specifically for the following purposes:

Web Analytics

This website uses the web analysis services of Google Analytics. This service places cookies on your computer to distinguish between different visitors and to analyse visitors’ use of the website. The cookies placed by Google on your computer collect certain information, such as the date and time that a user visits the website, the number of times the user has visited the website and the website that has directed the user to this website. This information is used to improve the user experience on our website. You can find more information about the use of cookies on the website of the service mentioned.

Functional cookies

This website also places cookies on your computer to make navigating the website easier. These cookies allow the website to remember choices you have made and provide you with better, more personalised features. These cookies are used, for example, to remember the contents of your shopping basket or to allow you to return to a previous page.

Social Media

Social media may place cookies via this website for the integration of social media (e.g. LinkedIn, Twitter, Google+ and Facebook). You agree to the placement of these cookies by clicking on the buttons of the social media to activate them. These social media have their own privacy and cookie policies, on which we have no influence. On the website of the social media channels you can find more information about these cookies and their management.

You can refuse the use of cookies by changing the settings in your browser.